The city of Susanville announces a new app that can provide city staff with information.
According to a statement from the city, “Susanville Click & Fix is a free mobile app and web tool our community can provide city staff with pictures, videos, specific descriptions and valuable information on non-emergency requests. This platform provides city staff with a centralized issue management system to manage issues from creation to resolution, engaging our community throughout the process. The Susanville Click & Fix not only allows citizens to report concerns, but also to view, comment on and vote to fix problems submitted by their neighbors.
“Susanville Click & Fix app is a community-driven communication tool and request management system that bridges the gap between constituents and city staff to increase citizen engagement and improve citizen services. Citizens can create their own ‘watch areas’ to receive notifications about all the issues reported in their community, enabling them to follow the progress of all service requests – not just the ones they report. Those who download the app can stay connected by receiving information on city events, road closures, utility service disruptions, press releases and direct access from your mobile device to services such as online bill pay, city council agendas, job opportunities and much more.
“Download the free Susanville Click & Fix app today, available on all mobile devices, or submit your requests and concerns by visiting the City of Susanville’s website (coming soon).”