Have questions about electric service when rebuilding after Dixie Fire? Visit PG&E’s mobile help center in Greenville on Thursday, Aug. 10 to get answers 

Pacific Gas and Electric Company is hosting a mobile customer help center in Greenville where customers can get in-person answers to questions about obtaining power while rebuilding structures after the Dixie Fire.

The mobile help center will be in the parking lot of Evergreen Market,429 Crescent St., Greenville on from10:30 a.m. to 1 p.m. Thursday, Aug. 10 weather permitting. Staff can answer questions and provide information on reestablishing energy services for rebuilt homes and businesses.

PG&E representatives can walk customers through the process of getting temporary and permanent power, as well as ask questions about tree removals and PG&E’s undergrounding of power lines in Plumas County.

PG&E urges customers to apply for electric service when obtaining building permits from the county building departments when rebuilding or needing temporary power at a property.  Applying for electric service is not part of the county’s application process nor is it automatic.

For eligible customers impacted by a wildfire, there are no fees for PG&E to connect and disconnect temporary electric lines until a permanent electric meter is installed.

Customers impacted by wildfires who are going to rebuild or have questions are urged to contact PG&E early and apply for temporary power by visiting www.yourprojects-pge.com or email rebuild@pge.com.

About PG&E
Pacific Gas and Electric Company, a subsidiary of PG&E Corporation, is a combined natural gas and electric utility serving more than 16 million people across 70,000 square miles in Northern and Central California. For more information, visit pge.com and pge.com/news.