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Acronyms you need to know

PG&E: Pacific Gas and Electric Company

CPUC: California Public Utilities Commission

Why am I receiving this notice?

On May 2, 2022, PG&E filed its Demand Response application with the CPUC covering the years 2023 through 2027. The application proposes to collect $70.9 million in rates in 2023 and subsequently collect $199.9 million in rates each year over a four-year period from 2024 to 2027.

Demand Response programs included in this application increase electric reliability and provide options for customers to control their energy bills.

Why is PG&E requesting this rate change?

The CPUC requires all major electric utilities to file an application to authorize and fund demand response programs. The goal of these programs is to incentivize electric customers to reduce usage during periods of relatively high demand or high prices. Funding for these programs is scheduled to end and the proposals included in this application are to continue provided demand response programs for customers.

How could this affect my monthly electric rates?

Many customers receive bundled electric service from PG&E, meaning they receive electric generation, transmission and distribution services. A summary of the proposed rate impact for these customers was sent directly to customers in a bill insert.

The bill for a typical residential customer using 500 kWh per month would increase from $165.35 to $167.21, or 1.1%.

Direct Access and Community Choice Aggregation customers only receive electric transmission and distribution services from PG&E. On average, rates for services provided by PG&E to these customers would increase by 1.7% if this application is approved. DA providers and CCAs set their own generation rates. Check with your DA provider or CCA to learn how this would impact your overall bill.

Another category of nonbundled customers is Departing Load. These customers do not receive electric generation, transmission or distribution services from PG&E. However, these customers are required to pay certain charges by law or CPUC decision. On average, existing Departing Load customers would see a rate increase of 0.6%.

Actual impacts will vary depending on usage and are subject to CPUC regulatory approval.

How does the rest of this process work?

This application will be assigned to a CPUC Administrative Law Judge who will consider proposals and evidence presented during the formal hearing process. The Administrative Law Judge will issue a proposed decision that may adopt PG&E’s application, modify it, or deny it. Any CPUC Commissioner may sponsor an alternate decision with a different outcome. The proposed decision, and any alternate decisions, will be discussed and voted upon by the CPUC Commissioners at a public CPUC Voting Meeting.

Parties to the proceeding may review PG&E’s application, including the Public Advocates Office. The Public Advocates Office is an independent consumer advocate within the CPUC that represents customers to obtain the lowest possible rate for service consistent with reliable and safe service levels. For more information about the Public Advocates Office, please call

1-415-703-1584, email: or visit

Where can I get more information?


If you have questions about PG&E’s filing, please contact PG&E at 1-800-743-5000. For TTY, call 1-800-652-4712.

If you would like an electronic copy of the filing and exhibits, please write to the address below:

Pacific Gas and Electric Company

Demand Response 2023–2027 Application (A.22-05-002)

P.O. Box 7442

San Francisco, CA 94120


Please visit to submit a comment about this proceeding on the CPUC Docket Card. Here you can also view documents and other public comments related to this proceeding. Your participation by providing your thoughts on PG&E’s request can help the CPUC make an informed decision.

If you have questions about CPUC processes, you may contact the CPUC’s Public Advisor’s Office at:


Mail: CPUC

Public Advisor’s Office

505 Van Ness Avenue

San Francisco, CA 94102

Call: 1-866-849-8390 (toll-free) or 1-415-703-2074

Please reference the Demand Response 2023–2027 Application A.22-05-002 in any communications you have with the CPUC regarding this matter.