BBB: November is ‘Thank a Business’ month

November 4, 2024November 4, 2024 Better Business Bureau, Special to lassennews.com

Consumer experiences matter to Better Business Bureau® – and businesses.

BBB customer reviews allow customers to post reviews about marketplace experiences with businesses, brands and charities. So, for our second “Thank A Business” month, BBB is asking everyone to take a minute and write a customer review.

We’d like to start the season of gratitude by thanking all the businesses that joined us at our annual Torch Awards for Ethics, held Oct. 24, and recognize Morevolved, Smoove LLC, Kings Drywall Company, Belleza’s Home Services & Management, Chriswell Home Improvements Inc., and Child Action Inc., as this year’s 2024 winners.

Why customer reviews?
Reputation can mean everything, especially for a small business owner trying to attract and retain customers. The best way a business can tell this story is through online customer reviews. We know that many small businesses have a difficult time receiving positive reviews, responding to negative ones, and marketing reviews to help their business grow.

BBB customer reviews – A trusted review source
BBB works to vet each reviewer when a comment is submitted to check for authenticity. And while it’s next to impossible to guarantee that every comment is legitimate, here is how BBB tries to ensure accuracy and transparency.

BBB validates the email address or phone number of reviewers.
Allowing the business to respond to a customer review and share their side of the story before it is published.
Allowing the reviewer also to submit comments on the customer review. Comments from third parties are not allowed.
Not allowing anonymous reviews or reviews where the consumer received compensation.
Customer reviews are posted to the company’s BBB Business Profile.

BBB has other ways you can show your appreciation and “thank a business” in November

Refer your family and friends
Connect and engage on social media
Make a purchase
Leave a generous tip
Participate in a special promotion or event.

Visit BBB.org/Thanks to learn more.

For more information, contact Outreach & Events Specialist, Molly Wanless-Smith, mwsmith@sacramento.bbb.org.

About the Better Business Bureau
The Better Business Bureau is a nonprofit, business-supported organization that sets and upholds high standards for fair and honest business behavior. For more than 100 years, the Better Business Bureau has been helping people find businesses and brands they can trust. BBB provides objective advice, free BBB Business Profiles on more than 5.3 million companies, alerts and educational information on topics affecting marketplace trust. There are more than 90 local, independent BBBs across the United States and Canada. BBB serving Northeast California was founded in 1937 and serves 24 counties throughout the region.