BBB offers consumer protection tips due to Park Fire

According to a statement from the Better Business Bureau, as the Park Fire continues to impact communities across California, it is crucial for residents to stay vigilant against fraud and to access reliable recovery assistance.

Sadly, scam artists and internet criminals will attempt to take advantage of victims and those trying to help. The BBB has many tips and pieces of advice on things you should be cautious of while trying to rebuild after a wildfire.

Fraud prevention
In the wake of disasters like the Park Fire, fraudsters often exploit the situation to deceive well-meaning individuals. The BBB offers essential tips to protect yourself from scams.

Report scams
Price gouging is illegal. If you see evidence of price gouging or other suspicious activity, you can report it directly to the Attorney General of California. You can also help to warn others by reporting scams to BBB.org/ScamTracker.

Verify charities
Before donating, ensure that the organization is legitimate. Check Give.org for a list of verified charities and confirm their status through the BBB’s Charity Review program.

Avoid unsolicited requests
Be cautious of unsolicited emails, phone calls or texts requesting donations. Don’t click on links from unsolicited emails or text messages. Scammers may pose as relief organizations. Always donate through official channels and verify the authenticity of the request.

Be wary of high-pressure tactics
Scammers may create a sense of urgency to pressure you into donating quickly. Take your time to research and ensure your contribution is going to a reputable organization.

Recovery assistance
For those affected by the Park Fire, the following resources can aid in recovery and rebuilding efforts.

Emergency relief
California offers many relevant state programs to aid in disaster recovery. Check CalFire’s site for the most up-to-date information.

Insurance claims
Make sure you know what fire damage is and isn’t covered by your homeowners policy. If your insurance policy has been lost or destroyed, or if you are confused about the policy benefits or exclusions, contact your insurance company to find out what coverages you have and request a copy of the policy.

Reputable contractors
During emergency situations, scammers will sometimes go door-to-door posing as aid workers. Avoid making hasty decisions and obtain multiple estimates in writing before committing. Search BBB.org for trusted services and professionals near you.