PG&E launches direct payments for Community Recovery Program to accelerate recovery from Dixie Fire; One-stop, online portal will provide quick compensation for those who lost homes in wildfire 

Pacific Gas and Electric Company announced the launch of its new Direct Payments for Community Recovery program, which will open to individuals whose homes were destroyed by the 2021 Dixie Fire on May 2, 2022.

Using the new online portal, located at, eligible individuals can submit a claim form, with supporting documents and receive payment from PG&E to fully settle and resolve their claim.  PG&E’s goal is resolve claims within 75 days from the time individuals submit a complete claim. Payments from this program are based on an objective framework that uses information about the impacted property, including square footage, acreage, and any available insurance, to calculate an offer. PG&E applies the same valuation to all eligible claims.

“This new program is intended to accelerate and assist the community recovery process by getting money directly into the hands of fire victims as quickly as possible,” said Joe Wilson, Vice President of PG&E’s North Valley & Sierra Region. “The system is designed to be simple and easy to use, and PG&E team members are here to help you along the way.”

An attorney is not needed to submit a claim via the new DP4CR program, but users are free to consult with an attorney and be represented by an attorney in filing their claim.  PG&E does not advise individuals on whether to engage an attorney, recommend specific attorneys or provide referrals to attorneys.

Supporting documentation
When accessing the website, users will be asked to provide documentation in support of their claim.

Supporting documentation will help PG&E verify the information stated in the claim forms and make quick offers to claimants. These documents can include a driver’s license, tax records, property deeds, rental or lease agreements, proof of insurance coverage and more.

Additional program information is available at

Program eligibility
This program will open on May 2, 2022 only to individuals whose homes were destroyed in the 2021 Dixie Fire. This includes both property owners and renters who lost their homes in the fire.

Dixie Fire claims that are not eligible for DP4CR (for example, commercial claims or partially damaged properties) and claims relating to fires other than the Dixie Fire are being addressed through PG&E’s normal claims process (How to file a PG&E claim (, the civil court process, or through the Fire Victim Trust established after PG&E’s Chapter 11 proceeding. The Fire Victim Trust is an independent entity and is not administered or overseen by PG&E.

About PG&E
Pacific Gas and Electric Company, a subsidiary of PG&E Corporation (NYSE:PCG), is a combined natural gas and electric utility serving more than 16 million people across 70,000 square miles in Northern and Central California. For more information, visit and